Every team knows more than it writes down. That becomes a problem the moment someone asks how a process works, or a colleague goes on leave. A knowledge base captures that knowledge – and snori sets up the right structure before you type a single line.
Why company knowledge disappears into heads and chats
Most of what makes a team work is written nowhere: how a process runs, why a decision was made, which answer a customer keeps needing. It lives in email threads, in chat channels, in individual people's heads. As long as everyone is around it somehow works – but onboarding takes forever, the same questions come up ten times, and when someone leaves, knowledge leaves with them. A real knowledge base turns that around: once something is written, anyone can find it again without asking.
How snori sets up your knowledge base
You create a workspace, pick the knowledge base & wiki template world – and your space is filled instantly. Not a blank page, but a thought-through foundation: a topic index, an article template to reuse, an FAQ collection. You rename, add and delete what doesn't fit. Instead of inventing a structure, you start with one that has proven itself in many teams and make it your own.
The pages snori creates for you right away
- Topic index – the front page of your knowledge base, where everyone finds the right topic
- Article template – a clean layout for every knowledge article, which you reuse for each new topic
- FAQ – common questions and their answers in one place, so no one explains the same thing twice
- Practical tips – short guides on how to maintain each page and keep it current
Your AI helps out – only as far as you allow
Connect ChatGPT, Claude, Perplexity or Gemini directly to your knowledge base. Your AI can then answer questions from your actual content, suggest new articles or clean up outdated passages – but strictly within the limits you set. Your AI can never do more than you can: for each area you decide whether it may only read, add to, or touch nothing at all. And because snori versions every change, nothing is lost when you experiment. You can also use snori entirely without AI – the connection is an extra, never a requirement.
Share within the team and by link
Knowledge only has an effect when others can find it. In snori you invite your team with roles and fine-grained page access – from full access to read-only or fully hidden. You can turn individual articles into a shareable link with no account needed for the recipient: add your own logo, protect it with a password or expiry date, and see in the overview how often the link was opened in the last 24 hours, 7 or 30 days. Internal knowledge becomes a clean public help page whenever you need it.
Secure, German, nothing gets lost
Company knowledge is valuable and often confidential. snori stores your data encrypted in an ISO/IEC 27001-certified data center in Germany, two-factor sign-in is mandatory, and every page can be rolled back to an earlier state. Deleted items sit in the trash for 30 days. So you build knowledge that lasts, with peace of mind – even when an AI is writing alongside you.