Contractual Liability (SaaS)
Vertragliche Haftung (SaaS)
Contractual liability in software-as-a-service refers to the extent to which a provider is liable for damages caused by errors, outages, or data loss within its service. The scope is usually further specified in the terms and conditions, within the legally permissible limits.
Source: Gesetze im Internet — Bürgerliches Gesetzbuch (BGB), Haftung