A house with guests only runs on an overview: who arrives when, which room is free, which guest always wanted a quiet spot, what still needs preparing. That knowledge often sits in the occupancy plan, in emails and in the team's heads. snori brings it into one place and gives your business a structure that already exists before you make the first entry.
When occupancy and guest wishes drift apart
Is the double room still free at the weekend, who arrives on Friday, which regular wanted extra pillows and a late breakfast, what has to be done before arrival? When occupancy, guest wishes and tasks are scattered across different tools, every answer costs you time – and a missed wish is noticed by exactly the guest who should come back.
How snori sets up your hotel day
You create a workspace, pick a fitting template world – and your space is filled instantly. Not a blank page, but a thought-through foundation: an occupancy overview, a room list, a guest record, suppliers and an area for tasks. snori is not a booking portal and not a till – it's the organised memory beside them, where you keep occupancy, guest wishes and routines as an overview and notes.
The pages snori creates for you right away
- My house – a profile of rooms, amenities and focus that your AI reads too
- Occupancy – a table with period, room, guest, party size and status
- Rooms – an overview of your rooms with amenities, specifics and condition
- Guests – a list plus a record per regular with preferences, occasions and history
- Suppliers & services – laundry, breakfast, tradespeople with terms
- Tasks – prep, cleaning, repairs, to-dos in one place, colour-coded by priority
- Documents – shareable info pages and empty placeholders for your own legal texts
Your AI helps out – only as far as you allow
Connect ChatGPT, Claude or another AI directly to your hotel workspace. It can then summarise the week's arrivals, write an appealing description from your room info or list guests with special wishes – but strictly within the limits you set. Your AI can never do more than you can: for each area you decide whether it may only read, add to, or touch nothing at all. And because snori versions every change, nothing is lost when you experiment. You can also use snori entirely without AI – the connection is an extra, never a requirement.
Share room info and offers with a link
A room overview for a prospect, an offer for a group, arrival info for a guest: in snori you turn any page into a shareable link – with no account needed for the recipient. You add your logo, protect it with a password or expiry date, and see in the overview how often it was opened in the last 24 hours, 7 or 30 days. With a lead form you take enquiries in a structured way from the start.
Secure, German, nothing gets lost
Guest and business data deserve protection. snori stores everything encrypted in an ISO/IEC 27001-certified data center in Germany, two-factor sign-in is mandatory, and every page can be rolled back to an earlier state. Deleted items sit in the trash for 30 days. So you work with peace of mind – even when an AI is writing alongside you.