A bereavement ties many threads together at once: the conversation with the family, appointments with the cemetery and florist, formalities with the authorities, the service itself. Nothing here may be dropped – and yet the current status often lives only in someone's head and on loose notes. snori brings every case into one place and gives you a calm, clear structure that already exists before the first conversation begins – so you can give the family the full attention they deserve.
When no detail may be lost at the hardest moment
A case comes in, the details are on a notepad, appointments go in the calendar, the arrangements with cemetery, florist and celebrant run across separate phone calls. The problem is never the care in your work – it is that no one can say at a glance which formality is still open, which appointment is confirmed and which agreement with the family comes next. This is exactly where a calm overview is needed, so that nothing is forgotten at the most important moment.
How snori sets up your funeral director day
You create a workspace, pick the funeral home template world – and your space is filled instantly. Not a blank page, but a thought-through foundation: an overview of cases, services, appointments, a formalities checklist and a directory of your contacts. You keep what fits and delete what doesn't. Instead of starting from zero, you start with the order that makes dignified support possible in the first place.
The pages snori creates for you right away
- My firm – a profile with contact details, availability and presence, plus a page on your approach
- Services & prices – from transfer through cremation and burial to the service, listed transparently
- Cases – a calm overview and, per case, a record with family, wishes and next step
- Enquiries – every first contact with status, optionally via a form straight from your website
- Appointments & sequence – conversations, official errands and the service with time, place and status
- Formalities – a checklist per case: certificates, authorities, cemetery, so nothing is overlooked
- Contacts – cemeteries, florists, celebrants and music as a maintained directory
Your AI helps out – only as far as you allow
Connect ChatGPT, Claude or another AI directly to your workspace. It can then list every open formality of a case, summarise the week's upcoming appointments or remind you of arrangements still missing – but strictly within the limits you set. Your AI can never do more than you can: for each area you decide whether it may only read, add to, or touch nothing at all. And because snori versions every change, nothing is lost when you experiment. You can also use snori entirely without AI – the connection is an extra, never a requirement.
Share sequences and overviews respectfully with a link
A sequence plan for the family, a coordination note with the cemetery: in snori you turn any page into a shareable link – with no account needed for the recipient. You add your own logo, hide the snori note, protect it with a password or expiry date if you like, and see in the overview how often it was opened in the last 24 hours, 7 or 30 days. You share sensitive arrangements discreetly and respectfully – and know whether they have arrived.
Secure, German, nothing gets lost
The details of a bereavement are deeply personal. snori stores your data encrypted in an ISO/IEC 27001-certified data center in Germany, two-factor sign-in is mandatory, and every page can be rolled back to an earlier state. Deleted items sit in the trash for 30 days. So you work with the calm this profession demands – even when an AI is writing alongside you.